Refund policy

Returns

Not feeling it? No stress. You've got 30 days after your order arrives to request a return.

To qualify, your item needs to be in the same shape you got it: unworn, unused, tags on, original packaging. Hang onto your receipt or proof of purchase too.

Once we approve your return, we'll send a shipping label and instructions on where to send it. Heads up: if you mail something back before asking us first, we can't accept it. Ask first, ship second.

Questions? Hit our contact link anytime.

Damaged or Wrong Item?

Check your order when it lands. If something's defective, damaged, or just plain wrong, tell us right away and we'll make it right.

What We Can't Take Back

A few things are a no-go: perishables (food, flowers, plants), custom or personalized items, personal care products (like beauty items), and anything hazardous, flammable, or gas-based. Not sure about your item? Ask us.

Sorry, but sale items and gift cards are final too.

Exchanges

Want a different size or style? Fastest move: send back what you have, and once we approve the return, place a new order for the one you want. Quick and easy.

European Union: 14-Day Cooling Off Period

Shipping to the EU? You've got 14 days to cancel or return your order, for any reason, no explanation needed. Same rules apply: unworn, unused, tags on, original packaging, plus proof of purchase.

Refunds

Once your return arrives, we'll check it out and let you know if your refund is approved. If it is, the money heads back to your original payment method within 10 business days. Your bank or card company might need a little extra time to post it.

Still nothing after 15 business days from your approval? Reach out through our contact link and we'll sort it out.